Mazda have introduced a Digital Service Record (DSR System) across Europe to completely replace the stamping of 'Service Record' pages in service manuals.

The move is set to slowly eradicate 'clocking' of vehicles and false service history and sets a new standard against counterfeit service documents and odometer tampering. It also makes it easy to keep a Mazda's service history up to date.

Stored on a central database, the DSR replaces the traditional paper service book and ensures a secure, accurate and permanent service history for the life of the vehicle.

“Our Digital Service Record system makes it easier for our customers to own a Mazda MX-5,” said Jorgen Olesen, Vice President for Customer Service and Logistics at Mazda Motor Europe. “DSR is a leading-edge service documentation process that will see an end to lost service booklets or missing details. Now a complete digital service history of each car is held at a central, secure location. This means greater convenience for the customer, greater efficiency from the repairer and peace of mind for current and potential future owners.”

The all-new, third-generation Mazda MX-5 roadster with the DSR system is another example of innovative and successful technology from Mazda. And this will continue as DSR is rolled out with each new Mazda vehicle – taking Mazda closer to its goal of being the best in Europe for customer satisfaction.